Refund Policy

All purchases and subscriptions for the FocusFlame App are processed through Apple's App Store. As such, refunds and billing are managed by Apple, not directly by FocusFlame.

How to Request a Refund

If you would like to request a refund for your FocusFlame subscription or purchase, you must do so through Apple:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find your FocusFlame purchase
4. Select "Report a Problem" and follow the instructions

Apple will review your request and determine eligibility based on their refund policies.

Subscription Management

You can manage or cancel your FocusFlame subscription at any time through your device settings:

1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Select FocusFlame
5. Choose Cancel Subscription or modify your plan

If you cancel, you will continue to have access to Pro features until the end of your current billing period.

Apple's Refund Policy

Apple's refund policy varies by region and circumstance. Generally, refunds are granted at Apple's discretion and may be approved if:

• The purchase was made by mistake
• The app did not function as described
• You were charged incorrectly

For more information, visit Apple's official refund support page.

Need Help?

If you're experiencing issues with the app or have questions before requesting a refund, please contact our support team. We're here to help:

support@focus-flame.com

While we cannot process refunds directly, we can help troubleshoot issues and provide guidance on how to get the most out of FocusFlame.